Your First Steps: Support Plus Dashboard Video Guide

Watch this video for a detailed walkthrough of setting up your Support Plus dashboard. The Get Started video shows you how the modules on the dashboard can be used to efficiently set up your Future plan.

Add an additional support worker or caregiver to update information on the dashboard as necessary, in the 'Edit Account' section of Settings.

The Get Started video will be available on your Support Plus dashboard once you become a member, along with other videos to help guide you through each step of the way!

Welcome to Your Goal-Setting Journey

Your goals are the building blocks of your path to independence, well-being, and fulfillment. More than just milestones, they are a reflection of your dreams, values, and the life you aspire to lead. While setting meaningful goals can sometimes feel daunting, this eBook is here to guide and inspire you through that first step and beyond.

Inside, you’ll find practical questions designed to help you reflect on where you are now and envision the future you desire. With these tools, you can create a roadmap tailored to your unique needs, knowing that life is ever-changing and goals may need to evolve along the way.

Let this resource be your companion in shaping a life that truly aligns with what matters most to you.

You are never too old to set another goal or to dream a new dream. Take the first step in faith. You don’t have to see the whole staircase, just take the first step. Setting goals is the first step in turning the invisible into the visible.

Les Brown

Festive Gift Ideas to Show Appreciation for Your Support Team

As the holiday season draws near, it’s never too early to start thinking about expressing your gratitude for the dedicated people who provide support in your life. These individuals often work tirelessly to make our lives better, and what better time than Christmas to show them how much we value their efforts. To help spread some festive cheers and heartfelt thanks without breaking the bank, we’ve compiled a list of budget-friendly gift ideas. Let’s dive into the joy of giving and discover ways to make this season extra special for support workers who make a difference in our lives.  

  1. Personalized Gifts: Customized items like mugs, keychains, or calendars with the worker’s name or a heartfelt message 
  1. Self-Care Items: Consider items like scented candles, bath bombs or spa gift baskets to help them relax and unwind.  
  1. Books: A good book related to their field or a bestseller in general can be a thoughtful gift. 
  1. Flowers or Plants: A potted plant or a bouquet of fresh flowers can bright up their workspace or home.  
  1. Treats and Snacks: Gourmet chocolates, biscuits, or even a handmade cake. 
  1. Gift Voucher: A gift card to a favorite restaurant, coffee shop or retail store can be a versatile and appreciated present.  

Even if you’re on a tight budget, a beautifully crafted handwritten card can be a heartfelt and thoughtful gift that shows your appreciation and spreads holiday cheer. 

Creating Your End-of-Life Bucket List: A Guide to Honouring Your Wishes

Facing end-of-life planning is never easy, but having a thoughtful list of your preferences can be invaluable when navigating challenging conversations about your wishes for care. This list serves as a guide to help clarify what matters most to you, especially if you ever face a critical diagnosis or need to make your end-of-life intentions known.

With so many options and decisions that arise in these moments, knowing your preferences in advance can provide peace of mind for both you and your loved ones. Use this list to explore the things you feel strongly about, allowing you to communicate your choices clearly.

Consider questions like:

Creating this list and discussing your wishes with those close to you can make an incredibly difficult time a bit easier. By taking the time now to reflect on these questions, you give your loved ones the gift of clarity and the ability to honor your preferences when the time comes.

Download the printable End-of-Life Bucket List template to get started.

How You Can Support a Carer Today: Australian Carers Week

Carers are the unsung heroes of our communities. 3 million Australians provide essential support, care, and love to family members and friends living with disabilities, chronic illness, or age-related conditions. Australian Carers Week is a time to recognise their tireless efforts and reflect on how we can better support these remarkable individuals. Whether you know a carer personally or simply want to show appreciation for their role in society, here are some meaningful ways you can help a carer today.

1. Check In Regularly

One of the simplest but most impactful actions is checking in with a carer. A quick message or phone call to ask how they’re doing can go a long way. Carers often carry a significant emotional load, and regular check-ins can make them feel valued and supported. Even a short conversation can lift their spirits.

2. Offer a Break

Caring for someone can be a 24/7 responsibility, leaving little time for carers to recharge. Offering to take over for a few hours, even for something as simple as running errands, can provide much-needed respite. Giving them time to rest or focus on themselves can make a big difference to their well-being.

3. Acknowledge and Appreciate

Carers often work tirelessly without recognition, and simply acknowledging their efforts can be incredibly validating. Whether it’s a heartfelt thank-you, a card, or a small gesture of appreciation, let them know their hard work doesn’t go unnoticed. A little gratitude can go a long way in showing carers that what they do matters.

4. Initiate Support

Carers may be hesitant to ask for help, so take the initiative to offer support. Whether it’s cooking a meal, helping with household tasks, or assisting with transportation, showing up proactively can relieve some of their daily burdens. The offer doesn’t have to be grand – even small acts of kindness can make their day easier.

5. Encourage Self-Care

Carers often put their own needs on the backburner while prioritizing those they care for. Encourage them to take time for self-care, whether it’s as simple as a 10-minute walk, reading a book, or engaging in a hobby they love. Sometimes, they just need a reminder that it’s okay to put themselves first for a moment.


Australian Carers Week is a reminder that the carers in our lives need care too. By checking in, offering a break, showing appreciation, providing support, and encouraging self-care, we can help make their journey a little lighter. So, take the opportunity today to reach out to a carer and make a difference in their life – because they deserve our recognition and support, not just this week, but every day.

Advanced Care Directives: Your Voice

An Advanced Care Directive (ACD) is a legal document that outlines your wishes for medical treatment if you become unable to communicate them yourself. It's like a roadmap for your healthcare providers, ensuring your values and preferences are respected during a potentially challenging time.    

Why is an ACD important?

An ACD is a powerful tool that can provide peace of mind, clarity, and control during one of life’s most challenging periods. 

Peace of mind comes from knowing that your wishes for end-of-life care have been clearly expressed and will be respected, sparing loved ones the immense burden of making difficult decisions under pressure. 

Clarity for healthcare providers is essential for delivering optimal care. An ACD ensures that medical professionals understand your preferences, allowing them to make informed decisions that align with your values. 

Ultimately, an ACD is a statement of autonomy. It empowers you to define the kind of care you want to receive, ensuring your dignity and quality of life are prioritised even when you can't speak for yourself. 

What does an ACD include?

Creating your ACD

While the specific process varies by state and territory, there are some general steps involved:

  1. Reflect on your values and preferences: Consider your beliefs about life, death, and medical treatment.
  2. Discuss your wishes with loved ones: Talking about end - of - life care can be difficult, but it's essential to involve your family and friends in the process.
  3. Seek professional advice: Consider consulting with a healthcare professional, such as a doctor or social worker, who can provide guidance and information.
  4. Complete the necessary paperwork: Obtain the appropriate ACD form from your state or territory and fill out out carefully.
  5. Review and update: An ACD is a living document, meaning it can be changed or updated at any time.

Advance Care Planning in Australia

Australia has a strong focus on advance care planning, with initiatives and resources available to support individuals in creating their ACDs. Advance Care Planning Australia provides valuable information and resources, including a national support service.    

You should also consider...

Creating an Advanced Care Directive is a thoughtful and proactive step in planning for your future. By documenting your wishes, you empower yourself and your loved ones to navigate the complexities of end - of - life care with confidence and respect.


This blog post is for informational purposes only and does not constitute financial or legal advice. When preparing an ACD, it is important to seek professional, financial and legal guidance.

Will Power: A Guide to Help Future-Proof Your Life!

Let’s face it, talking about Wills and Estates isn’t the most exciting topic, but creating a Will is a crucial step in planning for the future - after all, if you don’t do it, who will? Surprisingly, only 60% of adult Australians have a Will. This means that a significant portion of the population is leaving their affairs in uncertain hands.  

If you're not sure where to start, don't worry - you're not alone. Creating a Will can feel overwhelming, but it can be simpler than you might think. We'll break down the process step-by-step to make it easier for you.  

What is a Will?

A Will is a legal document outlining how you want your assets distributed after your passing. It’s essential for ensuring your loved ones are cared for according to your wishes. By creating a Will, you can appoint beneficiaries, choose an executor to manage your estate, designate guardians for your children and dependents, and specify your funeral preferences. 

Why is a Will Important?

Without a Will, the distribution of your assets is determined by law, which might not align with your intentions. This can lead to disputes among family members and create unnecessary stress for your loved ones. A Will can allow you to protect your children and dependent's future by appointing a guardian. 

Even if you're young and just starting out, creating a Will is a proactive step towards securing your financial future. As your life evolves, so too can your Will. It's a living document that can be updated to reflect changes in your circumstances. 

Steps to Set Up Your Will

  1. List Your Assets and Debts:
    Start by making a comprehensive list of all your assets, such as property, vehicles, bank accounts, investments, and personal belongings. Don’t forget to include your debts, as these will need to be settled from your estate. 
  2. Choose Your Beneficiaries:
    Decide who will inherit your assets. This could be your spouse, children, relatives, friends, or even a charity. Be clear about what each beneficiary will receive to avoid any potential disputes. 
  3. Appoint an Executor:
    The executor is the person responsible for carrying out the instructions in your will. Choose someone you trust, as they will manage your estate, pay off debts, and distribute assets to your beneficiaries. 
  4. Consider Guardianship:
    If you have young children, appoint a guardian in your Will. This helps ensure that your children are more likely to be cared for by someone you trust if you’re no longer around. 
  5. Seek Legal Advice:
    While it’s possible to create a Will on your own, getting legal advice can help ensure your Will is valid and covers all necessary aspects. A solicitor can guide you through the process, ensuring your Will complies with Australian law. 
  6. Sign Your Will:
    For your Will to be legally binding, you must sign it in the presence of at least two witnesses who are not beneficiaries. This is a crucial step to ensure your Will is valid. 
  7. Store Your Will Safely:
    Keep your Will in a safe place, and let your executor know where it is. Some people choose to store their Will with their solicitor, at a bank, or in a fireproof safe. 

For Your Will to Be Valid in Australia, It Must Meet the Following Requirements:

Life Is Full of Changes, and Your Will Should Reflect That

Your circumstances can shift dramatically over time. It's essential to review and update your Will regularly, especially after significant events like:


Creating a Will often benefits from professional legal guidance. To connect with qualified lawyers specialising in estate planning in your area, we recommend contacting your state's Law Society or a similar legal professional association. 

State/TerritoryWebsiteTelephone
South Australiawww.lawsocietysa.asn.au(08) 8229 0200 
Western Australiawww.lawsocietywa.asn.au(08) 9324 8600 
Northern Territorywww.lawsocietynt.asn.au(08) 8981 5104 
Queenslandwww.qls.com.au1300 367 757 
New South Waleswww.lawsociety.com.au (02) 9926 0333 
Canberrawww.actlawsociety.asn.au(02) 6274 0300 
Victoriawww.liv.asn.au(03) 9607 9311 
Tasmania www.lst.org.au(03) 6234 4133 

This blog post is for informational purposes only and does not constitute financial or legal advice. When preparing a Will, it's important to seek professional financial and legal advice.

Living my Life with Disability.

Meet Ross, an adult whose journey with disability has shaped his perspective. He graciously shared insights into his life before and after his stroke, offering a glimpse into the multiple activities he now participates in and what his daily life looks like.


What is an unexpected fact or aspect of your life that might surprise others?

In my younger years, I was an avid surfer, exploring the coastlines of South Australia and Western Australia in search of the perfect wave. I even learnt how to build and repair my own surfboards which I still have today in my shed.


What was your life like before your stroke, and how has it changed since then?

Before my stroke, I had a full time job within the sporting industry which I was incredibly active in. It allowed me to travel around South Australia, spending time on the Murray River as well as travelling interstate. During the peak season, it demanded more than a full-time commitment; I dedicated countless hours to work, coaching, and staying active.

Two years have passed since I had my stroke and I originally thought I would miss my old life. I discovered in myself that I have the ability to block things out when they no longer serve me and I can move on.


How do you typically spend your days now?

I spend a portion of everyday dedicated to my rehab from speech therapy, occupational therapy, physiotherapy, and working with my personal trainer to make the right side of my body stronger. With my speech therapy I see 2 different speech therapists at Brain Injury SA and also work with Speech Therapist students from the University of South Australia so they can practice and learn from someone who has Aphasia.

Every morning I either go to swimming and do my rehab and practice my swimming stroke or walk along the beach with my 94 year old mother to get my morning cup of coffee.


What new hobbies or activities have you now pursued?

I really want to be a master home brewer, as well as tackle brew in a bag. I have been doing my research, watching Youtube videos on how to do it and think it will be quite good fun.  

I also spend a lot of time in my garden and have recently built a greenhouse in the hopes of having tomatoes all year around. Last year during the summer I was picking close to 50 tomatoes a day and was turning them into sauce, salsa, chutney and anything really.


What are your aspirations for the coming years?

I will continue to work on my rehab and make improvements but I would also love to travel. Over the next few years I am going to travel to the places I have been to in Australia and overseas to get a refresher of them. My first place to visit will be Pine Point which I went to as a kid and I would love to see how its changed in 55 years. Other places on my list include Kangaroo Island, South East and the Yorke Peninsula.

The NDIS Application Request Kit eFlipbook

Applying to the NDIS (called an Access Request) is when you ask to become a Participant of the NDIS.   

If you or perhaps your family member lives with disability, you may be wondering if it is hard to get into the NDIS. The answer is, it can be. 

The NDIS is a government scheme, and it can be a bit tricky to navigate. Around 1 in 4 Access Request applications are not successful.  

This is because the application process is often riddled with obstacles. While the NDIS has the potential to provide you or perhaps a family member with crucial support, streamlining the application process and removing some of the challenges that you may face could possibly make a significant difference for you. 

We want everyone who has every right to join the NDIS to do so easily and effortlessly. That’s why we created our Support Plus NDIS Access Request Kit – designed for helping people understand how to demonstrate their eligibility before submitting their application.

The Support Plus Access Request Kit provides step-by-step guidance, examples and tips to assist in making the application process easier to follow, and hopefully a little less frustrating for you.  

We suggest you use the Access Request Kit to assist you in understanding the eligibility criteria and how to provide the best evidence to support your application. It may save you time and frustration and may assist in increasing your chances of success. 

The Access Request Kit consists of two 'eFlipbooks'. This post contains the eFlipbook with steps to assist you in completing your NDIS application form.

The other eFlipbook has the 'Access Request Kit Resource Bundle' with tools and templates. Simply click on any of the 'sign up for free' buttons throughout the website to access the second eFlipbook.

Click on the e‘Flipbook’ below to get started with your NDIS application .

The NDIS Application Request Kit Resource Bundle eFlipbook

The Access Request Kit consists of two separate 'eFlipbooks'. This post contains the eFlipbook with the tools and templates featured in Section 6 of the Access Request Kit.

The other eFlipbook has the 'Access Request Kit' with steps to assist you in completing your NDIS application form. You can access it here.

Click on the ‘eFlipbook’ below to access the resources in Section 6 of the Access Request Kit.

Participant Lived Experience Statement & example letter format

A Participant Lived Experience Statement is like your personal story about living with a disability. It's all about sharing your own experiences and challenges with your disability and the support you get. It's your chance to explain how your disability affects your daily life, the kind of help you need, and how that help makes your life better. 

Having a Participant Lived Experience Statement can be a game-changer when dealing with the NDIA. This is especially true if you need more funding because your circumstances have changed, or if you're going through a plan reassessment and want to show why you should keep your current funding. 

Your lived experience statement is super important because it helps the NDIA understand what it's really like to live with your disability. It’s your voice in the decision making process, it shows them the kind of support you need to be the best you can be. 

Imagine your statement as a bridge of understanding between you and the NDIA. It conveys not only the challenges but also the successes that you have and will continue to achieve if you have the right ongoing support. It has the potential to shape the quality of support and resources you receive.  

To make the process easier for you, we have attached a recommended letter format for you to use. This format provides a structured framework, complete with numbered sections, to help you organise your thoughts effectively. Numbering each section is a deliberate choice, ensuring that the NDIA contact person can easily reference your evidence, making your case more compelling and straightforward. 

Make sure your statement is really clear and tells the whole story of how your disability affects you, whether you're at home or out in the community. Explain how it feels when you're tired, around people you don't know, in noisy places, when you're stressed, and so on. 

And don't forget to say what could happen if you don't get the support you need. Describe how your situation might get worse without the right help. This helps the NDIA understand why your request is so important. 

Helpful Tip

To create an even stronger Participant Lived Experience Statement, consider becoming a Support Plus Platinum Member. You will receive additional resources such as guiding notes and detailed examples for you to download to assist crafting your own impactful statement.  

You will also receive other valuable resources such as an easy to follow template to use for every plan reassessment and guiding notes and examples to develop an impact statement for carers.  

If you would like access to these resources and more, consider becoming a Support Plus Platinum member by clicking on any of the ‘padlock’ symbols on the left hand menu. 

Preparing for a Plan Reassessment

Embarking on the journey of preparing for a plan reassessment can feel like a daunting task, but having a structured approach to getting ready can make all the difference.  

This article guides you through how to structure a report to co-ordinate and submit prior to your plan reassessment meeting.  

Organisation is key, so having well-arranged paperwork is a crucial step. Beyond mere paperwork, the article emphasises the importance of gathering essential information and documents that not only guide the review of your current NDIS plan but also lay the foundation for the next one.  

The article outlines the necessary information and evidence to include, ranging from a breakdown of current supports to a clear rationale for future funding needs.  

Helpful Tip

Consider becoming a Support Plus Platinum member today by clicking on any of the ‘padlock’ symbols on the left-hand menu.