We are Support Plus
Support Plus is a digital platform that helps individuals and their support networks document whole-of-life needs and create a personalised plan for care. It makes it easier to capture and share important details - especially those we often avoid talking about - so care remains consistent and dignified, even when life changes.
Why we do it
Caregivers often worry about "what happens to my loved one, if something happens to me?".
Support Plus solves this issue with a user-friendly future plan via an online, personalised dashboard designed to provide a guide for day to day use, or when a comprehensive handover to a new caregiver is required. Unlike traditional pen-to-paper methods, the online dashboard is a living document that can be updated on the go from your phone, tablet, or desktop, capturing everything in real-time.
What we do
We help you capture an individuals whole of life needs to create a Future Plan.
- Customised future planning that can safeguard your whole-of-life.
- Support Plus allows you to capture the vital knowledge carers hold—the things you instinctively do.
- Helps up-skill new support providers quickly, meaning transitions in care can be smoother than ever.
- Can ensure seamless, consistent support if the primary caregiver isn’t available
Join Support Plus today to start building a Future Plan, assign caregiving roles, and document everything you do instinctively—so care can continue smoothly, even if you're not available. All from just $9.97 per month.
Meet our team
Catherine McDougall
Managing Director
Prof Paddy Phillips
Strategic Advisor
Ross McDougall
Participant Advisor
What our members say about Support Plus
From Scattered Notes to Seamless Care
“I used to write notes everywhere, but now everything’s in one place on my Support Plus Dashboard, making care transitions seamless and ensuring I don’t forget things”
Cameron, 42
Part-time carer
Peace of Mind for Just $5 a Fortnight
“For less than $5 a fortnight, my Support Plus dashboard provides me with peace of mind, knowing that my partners care requirements & lifestyle is protected, no matter my circumstances.”
Billy, 29
Part-time carer
Securing Our Son’s Future with Peace of Mind
“My wife and I know we won’t be around forever, but with Support Plus, we have peace of mind knowing a handover is ready for our son. Everything we do for him is securely stored.”
Ivan, 60
Part-time carer
A Weight Off My Shoulders
"The Support Plus dashboard has been a huge relief—it stores my child's care details, so I don’t have to keep everything in my head. Knowing it's there, organised & ready to share, lifts a weight off my shoulders."
Jelena, 48
Part-time carer
A Centralised Hub for Seamless, Consistent Care
“Using Support Plus has been invaluable for our family, providing a centralised hub accessible to all, ensuring consistent and seamless care for our dad.”
Libby, 29
Part-time carer
Simplifying Care During Recovery
“After my surgery, Support Plus made everything easier - no more repeating my care needs to every new person during my recovery.”
Elizabeth, 30
Member
Sharing Notes Made Simple
“Having my Support Plus dashboard means I can share my handover notes with a Support Worker or family member, saving me from repeating and explaining my care needs.”
Ross, 62
NDIS Participant
Enabling Grandparent Memories
“Using Support Plus enables me to provide handover notes to my parents about my kids, allowing them to enjoy sleepovers & create memories their grandparents.”
Mateo, 41
Part-time carer
Become a Member Today!
No referral needed - just peace of mind. Anyone can sign up and start Future Planning with Support Plus today! Because having a plan in place means feeling secure for whatever comes your way.
Catherine McDougall
Managing Director
Discovering a love for rowing during school, I embarked on a career in the sport immediately after graduating. For the past 13 years, I have been deeply involved in the rowing community, serving on various State Teams, club committees and subcommittees. Currently, I am serving my second term as a Board member for Rowing South Australia, Chair of Clubs and Schools, and member of the Inclusion, Diversity & Wellbeing committee.
In January 2022, my father had a stroke. I recognised the importance of family and made the decision to step back from my rowing commitments to support my father. Through this experience as his carer, I gained firsthand insight into the challenges faced by individuals navigating the NDIS and realised the critical need for Future Planning.
Motivated by my personal experiences, I helped found Support Plus, a comprehensive central hub for all information and education associated with the individual, making any transition of care easier than ever before. My goal for Support Plus is to ensure as many people as possible living with disability and their support networks have a Future Plan in place, allowing caregivers the freedom to take breaks, travel and attend to personal needs while ensuring the care needs remain consistent.
Prof Paddy Phillips
Strategic Advisor
Upon completing my medical degree, I pursued a PhD at Oxford University, followed by specialisation in acute medicine.
My interest in public health has given me the opportunity to work in and with different cultures across the globe. Consequently, I have come across people from all walks of life living with varying levels of disability and have seen first-hand the unique medical and socio-cultural issues they face.
I'm particularly proud of my time serving as Chief Medical Officer and Chief Public Health Officer for South Australia - I had the opportunity to navigate our state through some difficult times, including the swine flu pandemic. During that time, I championed innovative technologies and helped establish SA Health's first electronically based medical records system. I was also fortunate enough to lead the establishment of the South Australian Commission on Excellence and Innovation in Health. I have always been passionate about innovation and how technology can transform healthcare delivery.
Now I've retired, I’m passionate about supporting the vision of Support Plus, a program designed to empower people living with disabilities and ensure that everyone can live life to their fullest potential.
Ross McDougall
Participant Advisor
Following my graduation, I took the helm of our family business for over 25 years before venturing into online trading. Seeking a more balanced life, I indulged in passions like golf and surfing. Transitioning once again, I immersed myself in boat building for 14 years, while actively contributing to South Australia's rowing community.
My commitment to community welfare led me to serve on the board of Youth Benefits Ltd for 18 years, including eight years as Chair, where we spearheaded projects aimed at benefiting the youth.
However, life took an unexpected turn when I suffered a stroke in 2022, reshaping my journey. Now, as a participant in the National Disability Insurance Scheme (NDIS), I've embraced advocacy, striving to break down barriers and promote disability awareness.
My mission is clear: to share my experiences, advocate for those living with disabilities, and emphasise the importance of future planning. Through resilience and determination, I've learned that life's challenges can become catalysts for meaningful change.