Built by carers, forcarers.
Because we know what it feels like to be the person holding everything together - and to wonder what happens if you're not there, whether it's for an afternoon, a week, or longer. Support Plus was built to answer that question, and give every unpaid carer the peace of mind they deserve.
We get it. Because we've lived it.
As carers ourselves, we know what it feels like to be the go-to person - the one who holds all the knowledge, keeps everything running, and quietly wonders what would happen if you weren't there.
That's exactly why we built Support Plus.
Support Plus gives unpaid carers a simple way to capture everything about the person they care for - their routines, their likes and dislikes, the things that make them feel safe and comfortable - all in one place.
So if someone ever needs to step in, they're not starting from scratch. They step in knowing exactly what to do - and who they are.
Simple. Secure. Always ready.
Everything a carer knows - finally somewhere safe.
- Capturing the daily routines, comfort needs, likes and dislikes of the person you care for - the stuff only the people closest to them would know.
- Build a Future Plan that's ready to share if a handover is ever needed - whether it's for an afternoon, a week, or longer.
- Document your full support team so everyone knows their role and care stays consistent, no matter who steps in.
- Update everything in real time from your phone, tablet, or desktop - because life changes, and your plan should too.
Start capturing everything you do instinctively - so care and support can continue, no matter what the future holds.
Plans start from $9.97 per month.
Meet our team
Catherine McDougall
Managing Director
Prof Paddy Phillips
Strategic Advisor
Ross McDougall
Participant Advisor
What our members say about Support Plus
Everything we do for him, safely stored.
“My wife and I know we won’t be around forever, but with Support Plus, we have peace of mind knowing a handover is ready for our son. Everything we do for him is securely stored.”
Ivan, 60
Part-time carer
I don't have to keep it all in my head anymore.
"Everything about my child's care is in one place - organised, ready to share, and out of my head. I didn't realise how much I needed that until I had it."
Jelena, 48
Part-time carer
Best $5 a fortnight I've ever spent.
“For less than $5 a fortnight, I know my partner's care and lifestyle is protected no matter what happens to me. That's the cheapest peace of mind I've ever bought.”
Billy, 29
Part-time carer
Everything in one place. Finally.
“I used to have notes scattered everywhere. Now everything is in one place on my dashboard - and I actually trust that nothing important will fall through the cracks.”
Cameron, 42
Part-time carer
No more repeating myself.
“I can share my handover notes with a support worker or family member in seconds. No more repeating myself, no more hoping they remember the important stuff.”
Ross, 62
NDIS Participant
Sleepovers sorted. Memories made.
“Support Plus means I can send my parents everything they need to look about my kids. The grandkids get their sleepovers, and everyone gets peace of mind.”
Mateo, 41
Part-time carer
Ready to get started?
No referral needed - anyone can sign up today. Because having a future plan in place means the person you care for is protected, no matter what the future holds.
Catherine McDougall
Managing Director
Discovering a love for rowing during school, I embarked on a career in the sport immediately after graduating. For the past 13 years, I have been deeply involved in the rowing community, serving on various State Teams, club committees and subcommittees. Currently, I am serving my second term as a Board member for Rowing South Australia, Chair of Clubs and Schools, and member of the Inclusion, Diversity & Wellbeing committee.
In January 2022, my father had a stroke. I recognised the importance of family and made the decision to step back from my rowing commitments to support my father. Through this experience as his carer, I gained firsthand insight into the challenges faced by individuals navigating the NDIS and realised the critical need for Future Planning.
Motivated by my personal experiences, I helped found Support Plus, a comprehensive central hub for all information and education associated with the individual, making any transition of care easier than ever before. My goal for Support Plus is to ensure as many people as possible living with disability and their support networks have a Future Plan in place, allowing caregivers the freedom to take breaks, travel and attend to personal needs while ensuring the care needs remain consistent.
Prof Paddy Phillips
Strategic Advisor
Upon completing my medical degree, I pursued a PhD at Oxford University, followed by specialisation in acute medicine.
My interest in public health has given me the opportunity to work in and with different cultures across the globe. Consequently, I have come across people from all walks of life living with varying levels of disability and have seen first-hand the unique medical and socio-cultural issues they face.
I'm particularly proud of my time serving as Chief Medical Officer and Chief Public Health Officer for South Australia - I had the opportunity to navigate our state through some difficult times, including the swine flu pandemic. During that time, I championed innovative technologies and helped establish SA Health's first electronically based medical records system. I was also fortunate enough to lead the establishment of the South Australian Commission on Excellence and Innovation in Health. I have always been passionate about innovation and how technology can transform healthcare delivery.
Now I've retired, I’m passionate about supporting the vision of Support Plus, a program designed to empower people living with disabilities and ensure that everyone can live life to their fullest potential.
Ross McDougall
Participant Advisor
Following my graduation, I took the helm of our family business for over 25 years before venturing into online trading. Seeking a more balanced life, I indulged in passions like golf and surfing. Transitioning once again, I immersed myself in boat building for 14 years, while actively contributing to South Australia's rowing community.
My commitment to community welfare led me to serve on the board of Youth Benefits Ltd for 18 years, including eight years as Chair, where we spearheaded projects aimed at benefiting the youth.
However, life took an unexpected turn when I suffered a stroke in 2022, reshaping my journey. Now, as a participant in the National Disability Insurance Scheme (NDIS), I've embraced advocacy, striving to break down barriers and promote disability awareness.
My mission is clear: to share my experiences, advocate for those living with disabilities, and emphasise the importance of future planning. Through resilience and determination, I've learned that life's challenges can become catalysts for meaningful change.