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Planning for the everyday.
Not just the bad day.

Their routines, their comfort needs, the stuff only you know. A simple way to capture all of it, so when a handover is needed, the next person steps in knowing exactly who they are.

Support Plus gives unpaid carers a simple way to capture everything about the person you care for - their routines, their comfort needs, the stuff only you know - so if a handover is ever needed, the next person steps in knowing exactly who they are.

3 million unpaid carers across Australia support loved ones and their communities every day.

Everything you know, somewhere safe.

The Stuff Only You Know

Your morning routines. The music that helps. The way they like things done. It all lives in your head, and it needs to live somewhere else too. Write it down once, at your own pace, so it is all still there when you are not.

The Handover

Your key contacts, who does what, and what actually needs to happen. All in one place, so the next person steps in knowing what to do. Whether they are covering a day, a week, or longer.

The Whole Picture

Good care and support is more than the basics. Every carer knows something the others do not. Put it all in one place, so care stays familiar and personal, whoever is in the room.

Your Support Team

Everyone who shows up for them, in one place. The paid providers, the family, the friends who just turn up. Write down who does what, so nobody has to guess.

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Three simple steps to peace of mind.

Sign up and become a Support Plus member

Write it all down, at your own pace

Share it with your support team if it's ever needed

What our members say about Support Plus

Everything we do for him, safely stored.

“My wife and I know we won’t be around forever, but with Support Plus, we have peace of mind knowing a handover is ready for our son. Everything we do for him is securely stored.”

Ivan, 60
Part-time carer

I don't have to keep it all in my head anymore.

"Everything about my child's care is in one place - organised, ready to share, and out of my head. I didn't realise how much I needed that until I had it."

Jelena, 48
Part-time carer

Best $5 a fortnight I've ever spent.

“For less than $5 a fortnight, I know my partner's care and lifestyle is protected no matter what happens to me. That's the cheapest peace of mind I've ever bought.”

Billy, 29
Part-time carer

Everything in one place. Finally.

“I used to have notes scattered everywhere. Now everything is in one place on my dashboard - and I actually trust that nothing important will fall through the cracks.”

Cameron, 42
Part-time carer

No more repeating myself.

“I can share my handover notes with a support worker or family member in seconds. No more repeating myself, no more hoping they remember the important stuff.”

Ross, 62
NDIS Participant

Sleepovers sorted. Memories made.

“Support Plus means I can send my parents everything they need to look about my kids. The grandkids get their sleepovers, and everyone gets peace of mind.”

Mateo, 41
Part-time carer

Frequently Asked Questions

Don't let your questions go unanswered – check out our FAQs.

Talk to Us

Who is Support Plus for?

Support Plus is designed for unpaid carers - anyone who supports a loved one living with a disability, dementia, complex needs, or who is ageing and needs a little extra help. If you're the person who holds all the knowledge about someone's care, Support Plus is for you.

Do I need a referral to sign up?

Not at all. Anyone can sign up and get started today - no referral, no waitlist, no complicated process.

Do I need to download an app?

No download needed. Support Plus is a web app, which means you can access it straight from your browser on any device. If you'd like it to feel like an app, you can easily pin it to your home screen on both Safari and Chrome for quick access anytime.

How long does it take to set up?

You can start capturing information straight away and write it all down at your own pace. There's no pressure to complete everything at once - even a partial plan is better than no plan.

What information can I capture?

Pretty much everything that matters.

  • Daily routines & weekly schedules
  • Comfort needs, likes & dislikes
  • Your full support team - paid & unpaid
  • Handover pans for a smooth transition in care
  • And the stuff that only you know

Can I control who sees the information?

Yes, you decide who has access and at what level - whether that's a family member, a support worker, or someone stepping in temporarily.

Is my information secure?

Absolutely. Your Future Plan is stored securely and only accessible to the people you choose to share it with.

Does Support Plus work on mobile or desktop?

Yes - you can access Support Plus from any device with an internet connection, whenever you need it.

Ready to get started?

No referral needed, anyone can sign up today. Write down everything you know about the person you care for, at your own pace. So when someone else steps in, they know exactly what to do.

Become a Member
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