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Making plans for the unplanned.

The question most carers avoid... if someone needed to step in tomorrow, would they know what to do?

Support Plus gives unpaid carers a simple way to capture everything about the person you care for - their routines, their comfort needs, the stuff only you know - so if a handover is ever needed, the next person steps in knowing exactly who they are.

3 million unpaid carers across Australia support loved ones and their communities every day.

Everything you know, somewhere safe.

Create a Future Plan

The knowledge in your heads needs to be somewhere it can't be lost. Your morning routines. The music that helps. The way they like things done. Support Plus gives you a simple place to capture it all - so nothing gets lost if you're ever not there. 

Handover Module

So the next person steps in knowing exactly what to do. Store your key contacts, who plats what role, and what needs to happen - all in one place. Whether it's needed for a day, a week, or longer, your handover is ready when it matters most.

The Complete Picture

Because good care and support is about more than just the basics. Every carers brings their own knowledge. Support Plus brings it all together - so care stays consistent, familiar, and personal, no matter who's in the room.

Your Support Team

Everyone who shoes up for them, in one place. Document your full support team - paid providers, family members, friends - so roles and responsibilities are clear from day one.

Three simple steps to peace of mind.

Sign up and become a Support Plus member

Build your Future Plan - at your own pace

Share it with your support team if it's ever needed

Become a member

What our members say about Support Plus

Everything we do for him, safely stored.

“My wife and I know we won’t be around forever, but with Support Plus, we have peace of mind knowing a handover is ready for our son. Everything we do for him is securely stored.”

Ivan, 60
Part-time carer

I don't have to keep it all in my head anymore.

"Everything about my child's care is in one place - organised, ready to share, and out of my head. I didn't realise how much I needed that until I had it."

Jelena, 48
Part-time carer

Best $5 a fortnight I've ever spent.

“For less than $5 a fortnight, I know my partner's care and lifestyle is protected no matter what happens to me. That's the cheapest peace of mind I've ever bought.”

Billy, 29
Part-time carer

Everything in one place. Finally.

“I used to have notes scattered everywhere. Now everything is in one place on my dashboard - and I actually trust that nothing important will fall through the cracks.”

Cameron, 42
Part-time carer

No more repeating myself.

“I can share my handover notes with a support worker or family member in seconds. No more repeating myself, no more hoping they remember the important stuff.”

Ross, 62
NDIS Participant

Sleepovers sorted. Memories made.

“Support Plus means I can send my parents everything they need to look about my kids. The grandkids get their sleepovers, and everyone gets peace of mind.”

Mateo, 41
Part-time carer

Frequently Asked Questions

Don't let your questions go unanswered – check out our FAQs.

Talk to Us

Who is Support Plus for?

Support Plus is designed for unpaid carers - anyone who supports a loved one living with a disability, dementia, complex needs, or who is ageing and needs a little extra help. If you're the person who holds all the knowledge about someone's care, Support Plus is for you.

Do I need a referral to sign up?

Not at all. Anyone can sign up and get started today - no referral, no waitlist, no complicated process.

Do I need to download an app?

No download needed. Support Plus is a web app, which means you can access it straight from your browser on any device. If you'd like it to feel like an app, you can easily pin it to your home screen on both Safari and Chrome for quick access anytime.

How long does it take to set up?

You can start capturing information straight away and build your Future Plan at your own pace. There's no pressure to complete everything at once - even a partial plan is better than no plan.

What information can I capture?

Pretty much everything that matters.

  • Daily routines & weekly schedules
  • Comfort needs, likes & dislikes
  • Your full support team - paid & unpaid
  • Handover pans for a smooth transition in care
  • And the stuff that only you know

Can I control who sees the information?

Yes, you decide who has access and at what level - whether that's a family member, a support worker, or someone stepping in temporarily.

Is my information secure?

Absolutely. Your Future Plan is stored securely and only accessible to the people you choose to share it with.

Does Support Plus work on mobile or desktop?

Yes - you can access Support Plus from any device with an internet connection, whenever you need it.

Ready to get started?

No referral needed - anyone can sign up today. Because having a future plan in place means the person you care for is protected, no matter what the future holds.

Become a Member
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